At Min-Jacket Shop, we prioritize customer satisfaction and strive to provide the best shopping experience possible. If you are not completely satisfied with your purchase, our Return Policy outlines the terms and conditions for returning items.

1. Eligibility for Returns

You may return items within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:

  • Items must be unworn, unwashed, and in their original condition.
  • All tags and packaging must be intact.
  • Proof of purchase (receipt or order confirmation) must be provided.

2. Initiating a Return

To initiate a return, please contact our customer service team using the information below:

Our team will provide you with instructions on how to proceed with your return.

3. Return Shipping

Customers are responsible for the return shipping costs unless the item is defective or damaged. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

4. Refunds and Exchanges

Once your return is received and inspected, we will notify you via email about the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

If you would like to exchange an item for a different size or color, please indicate this during the return process, and we will assist you accordingly.

5. Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of receipt. We will arrange for a replacement or a full refund, including return shipping costs.

6. Non-Returnable Items

Certain items are non-returnable, including:

  • Customized or personalized products
  • Sale items marked as final sale

7. Changes to Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns regarding our Return Policy, please feel free to reach out to us:

Thank you for shopping at Min-Jacket Shop! We appreciate your business and are here to ensure your satisfaction.